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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Melodee Stewart

April 29, 2025

5  out of  5
rating by Melodee Stewart
"John Oxford and his team have been handling our insurance needs for approximately 10 years. I have had numerous contacts with John and his staff over the years whether relating to our policies or those of my aging parents. In every instance, my inquiry was handled in a timely, accurate and complete manner and, when needed, with compassion. John and his staff are the best! Based on my experience, highly recommend!"
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Harry Neville

December 30, 2024

5  out of  5
rating by Harry Neville
"John, Stacie and Kel are the best. I highly recommend them to take care of your insurance needs. Very personable and caring. I’ve been with them for 5+ years……"
We responded:
"Thanks Harry. Great catching up with you today! We'll talk soon. -John"
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Stefan Walsh

March 26, 2024

5  out of  5
rating by Stefan Walsh
"I could not recommend Stacie and John enough for your insurance! I have used them for many years, always get quick and friendly responses and the prices are great. They insure all of my properties, cars, motorcycles, boat, and even some of my wife's jewelry. I have already recommended them to a lot of friends and family for everything they need. I have never had a group that is so easy to talk with and get quotes from as things change."
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Rachel Erin

August 3, 2022

5  out of  5
rating by Rachel Erin
"Worked with these guys for five years while I lived in the area, and I had a wonderful experience every time. They're great people, efficient workers, and incredibly knowledgeable. I'm going to miss them!"
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Benjamin A

February 2, 2022

5  out of  5
rating by Benjamin A
"I recently moved to GA from the Midwest and found John Oxford III after researching for agents with my long-time agent up north. The group here has been very helpful. They were quick to offer help and provided me all the information I needed in my search for coverage and quotes. This next part is why I gave 5 stars. I currently have not transferred all my stuff over to them and they are only providing me renters insurance, but when I reached out to them with my issues related to a vehicle claim that I had been struggling with for a very long time, their representative Karen went extremely above and beyond to assist. She kept at it and reached out to her contacts to help get this resolved for me after many failed attempts. I am happy to say this claim has finally been resolved. My job keeps me too busy to have managed this on my own, so I am very grateful to them for their help."
We responded:
"Thanks Benjamin, and welcome to Georgia and our office. You can always reach my team or our 24/7 live representatives at 404.228.5450. We look forward to continuing to help!"
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Yun Wei

April 12, 2021

5  out of  5
rating by Yun Wei
"The staff Kel and Stacie here are responsive and professional. Like it here~"
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Mr P.

March 13, 2020

5  out of  5
rating by Mr P.
"Friendly staff that always goes above and beyond for their customers."
We responded:
"Thank you! We strive to do whatever we can to make sure our customers are satisfied."
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lightfirequeen

January 28, 2020

5  out of  5
rating by lightfirequeen
"John Oxford is literally the best agent and insurer for all you life’s needs I have ever encountered. I’m middle aged with a lifetime of experiences with insurance companies. By far John and all in his office are attentive and personable. They work hard to keep your life covered for the best possible rate. My discerning standards are always content with Johns branch of State Farm. Try him, you won’t be sorry!"
We responded:
"Thank you for the compliment! Our mission here is to deliver the best customer experience possible when it comes to insurance, and we thank you for trusting State Farm and the team here in our office! If you read this, please send me a quick email at john@joxford.com so that I know which customer this is and can pass along the thank you to my team members."
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Cooper Almire

October 31, 2019

5  out of  5
rating by Cooper Almire
"Very quick to respond and answer all my questions about renters insurance. Thank you so much!"
We responded:
"Thank you Cooper, and thanks for continuing to trust our office and State Farm for your insurance needs."
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Daniel Gonzalez Bejarano

October 31, 2019

5  out of  5
rating by Daniel Gonzalez Bejarano
"Great insurance agency! Very helpful in getting me a quote quickly for home and auto. I’ve already recommended John to several colleagues"
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Mark

August 23, 2019

5  out of  5
rating by Mark
"I was with John's office for about 2 years while I lived in Decatur. I moved out of state but John was always responsive and is a very good agent. Highly recommend."
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Kel T.

June 27, 2019

5  out of  5
rating by Kel T.
"John is an outstanding agent for his clients. He's sharp as a tack and keeps a very reliable team. He and his staff will go to great lengths to keep clients satisfied, and if you ever need someone, you can know that this office will take good care of you. Whether you're a renter with one car or a real estate mogul, you can count on quality service here."
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blue spruell

June 12, 2019

5  out of  5
rating by blue spruell
"John Oxford and company are not your average insurance agents. I've been a State Farm customer for 40 years and truly appreciate the way they've made me feel that I'm not just another premium."
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Jessica Cole

August 3, 2018

5  out of  5
rating by Jessica Cole
"Happy I picked this one it feels like the care"
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Atsede Degife

February 16, 2018

5  out of  5
rating by Atsede Degife
"Very knowledgeable, helpful and friendly. They ensure that I have the right coverage and take time to make sure everything is handled correctly. Excellent service from Matt."
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Pat del rey

December 28, 2017

5  out of  5
rating by Pat del rey
"Excellent service from Kel and recommend him highly."
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DJ Hartsfield

November 21, 2017

5  out of  5
rating by DJ Hartsfield
"John and his office give me peace of mind as I travel for my arts, whether to a long distance art show or to paint on location. He even takes time to see some of my work; he cares about his customers."
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Garrett Schafer

September 29, 2016

5  out of  5
rating by Garrett Schafer
"Great agent go meet with him!"
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Chris Dorris

May 21, 2016

5  out of  5
rating by Chris Dorris
"John always puts the client first with great service."